Privacy Policy

Last Updated: 16 August 2026

Diamond Muscle Fitness ("Diamond Muscle", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, retain, protect, and delete information when you use the Diamond Muscle mobile application, website, and related services ("Services").

By using our Services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use Diamond Muscle, we may collect the following information:

Name
Mobile number
Email address
Date of birth
Gender, where provided
Address and city
Profile information
Membership information
Gym membership start and expiry dates
Attendance and check-in records
Workout or fitness-related information voluntarily provided by you
Payment and transaction information
Enquiries, feedback, and support communications
Device and technical information necessary for operating and securing our Services

We may also collect information automatically, such as device type, operating system, IP address, app activity, login information, and diagnostic information where applicable.

2. How We Use Your Information

We use information collected through Diamond Muscle to:

Create and manage your account
Manage your gym membership
Provide membership and gym-related services
Record and display attendance
Provide workout and fitness-related features
Process and maintain payment and billing records
Send membership, service, and account-related notifications
Provide customer support
Improve our application and services
Detect fraud, misuse, security incidents, or technical problems
Comply with applicable legal and regulatory requirements

We only use personal information for legitimate purposes related to providing and improving our Services.

3. Data Sharing

We do not sell or rent your personal information.

We may share information with trusted service providers where necessary for operating our Services, including hosting, database, communication, payment, analytics, and technical service providers.

These providers may process information only as required to provide their services to us and subject to applicable privacy and security obligations.

We may also disclose information where required by applicable law, regulation, legal process, or government request.

4. Data Retention and Deletion

We retain personal information only for as long as reasonably necessary to provide our Services, maintain your membership/account, fulfil the purposes described in this Privacy Policy, and comply with applicable legal, accounting, taxation, fraud-prevention, and regulatory requirements.

Account and membership information may be retained while your Diamond Muscle account or gym membership remains active.

After an account or membership is terminated, expired, or a valid deletion request is received, personal information that is no longer required will be deleted, anonymized, or securely disposed of within a reasonable period, generally within 90 days, unless a longer retention period is required by applicable law or necessary for legitimate legal, accounting, security, fraud-prevention, or dispute-resolution purposes.

Certain transaction, invoice, payment, taxation, or accounting records may be retained for the period required under applicable laws.

Backup copies may remain temporarily in secure backup systems until they are automatically overwritten or deleted according to our backup retention procedures.

When information is no longer required for the purposes for which it was collected and there is no legal requirement to retain it, we securely delete or anonymize it.

5. Account and Data Deletion Requests

Users may request deletion of their account and associated personal information by contacting:

Email: diamondFitenss@gmail.com

Please include sufficient information to allow us to identify your account and process your request.

After verifying the request, we will delete or anonymize eligible personal information in accordance with the retention practices described above.

Some information may be retained where required by law or where necessary for legitimate legal, accounting, fraud-prevention, security, or dispute-resolution purposes.

6. Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction.

However, no Internet transmission, electronic storage system, or wireless network can be guaranteed to be completely secure.

7. User Rights

Subject to applicable laws, users may have the right to:

Request access to their personal information
Request correction of inaccurate information
Request deletion of their information
Restrict or object to certain processing
Request data portability where applicable
Withdraw consent where processing is based on consent

To exercise any applicable privacy rights, contact us at diamondFitenss@gmail.com.

8. Children's Privacy

Our Services are not intended to knowingly collect personal information from children without appropriate authorization or consent where required by applicable law.

If we become aware that personal information from a child has been collected improperly, we will take reasonable steps to delete it.

9. Third-Party Services and Links

Diamond Muscle may use or contain links to third-party services.

Those third parties may have their own privacy policies and data-processing practices. We encourage users to review the privacy policies of relevant third-party services.

We are not responsible for the privacy practices of independently operated third-party websites or services.

10. Legal Disclosure

We may disclose information where required or permitted by law, including to comply with legal processes, court orders, regulatory requirements, or lawful government requests.

We may also disclose information where reasonably necessary to protect our rights, users, systems, property, or the safety of others, investigate suspected fraud, or enforce our agreements.

11. International Data Processing

Some of our technology or service providers may process or store information in countries other than the country in which you reside.

Where applicable, we take reasonable measures to ensure that such processing is handled in accordance with applicable data-protection requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our Services, legal requirements, or privacy practices.

When we make material changes, we will update the Last Updated date shown at the top of this policy.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to request deletion of your personal information, please contact:

Diamond Muscle Fitness